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Privacy Policy

If you have any questions about this Privacy Policy, please contact us at customercare@cavalinho.com.

  • The company responsible for processing your data

    The company responsible for processing your data is Silver Horse, S.A. (hereinafter S.H.), with NIPC 513 611 894, headquartered at Rua Santa Catarina 315, 4000-451 Porto. You may contact S.H. whenever you find it necessary to clarify any questions regarding data protection or this policy via email at rgpd@cavalinho.com or by written communication to its headquarters.

    This Privacy Policy governs access to S.H.'s channels and their use, specifically providing the data subject with the services and content hosted on the website www.cavalinho.com (hereinafter the Site).

  • Legal basis legitimizing the processing of personal data

    All data processing operations carried out by S.H. have a legal basis, namely the data subject's consent, the necessity of executing a contract or pre-contractual measures with the data subject, as well as the need to comply with a legal obligation or the legitimate interests pursued by S.H. or third parties.

    Data is collected in person or through the online registration form available on the Site.

    By accessing and using the S.H. Site, its content, and/or its services, the data subject freely, specifically, explicitly, and informedly consents, through an unequivocal positive act, authorizing that their personal data, whether requested or optionally provided, be collected and processed by S.H. under the terms set out in this document.

  • What are the purposes of processing your personal data by Silver House, SA?

    All personal data processed by S.H. is intended to provide information to the respective data subjects that is deemed necessary for managing the relationship or communication, namely sending marketing campaigns, advertising campaigns, commercial promotional communications, newsletters, greetings, and conducting market research, as well as providing the services contracted by the data subjects and managing the pre-contractual, contractual, or post-contractual relationship with them.

    Notwithstanding the above, the data subject may withdraw their consent in each communication received and at any time by notifying the following email address: rgpd@cavalinho.com.

    S.H. commits to requesting only the personal data that is strictly necessary to achieve the aforementioned purposes.

  • Destination of your personal data

    S.H. does not collect or process any personal data or information obtained for the purpose of allowing its exploitation, in any form, by third parties.

    When you use our website or communicate with S.H., we may collect personal information.

  • Veracity of data

    The data subject guarantees that the personal data provided is true and is responsible for informing S.H. of any changes. The data subject will be liable for the accuracy of the data provided, and S.H. reserves the right to remove them from the records whenever the data is false, without prejudice to taking other measures provided by law.

    It is recommended to exercise maximum diligence in Data Protection by using security tools, and S.H. cannot be held responsible for unlawful deletions, alterations, or losses of data beyond its control.

  • Data retention

    The personal data provided will be retained by S.H. as long as it maintains its commercial activity and the data subject does not exercise one of their rights, namely the right to restrict processing or withdraw consent for the processing of their personal data by S.H., during the validity of contracts concluded between S.H. and the data subject, as well as during the legally imposed retention periods.
  • Data subject rights in relation to their data

    The data subject has the right to:
    a) access their personal data;
    b) request the rectification of inaccurate data;
    c) request the deletion of their data;
    d) request the restriction of data processing;
    e) object to the processing of their data;
    f) exercise the right to be forgotten;
    g) request data portability.

    The data subject also has the right to withdraw the consent given for processing at any time, without affecting the lawfulness of processing based on consent previously given.

    The data subject can exercise all these rights by requesting a document for this purpose via the following email address: rgpd@cavalinho.com or by mail to S.H.’s headquarters. The document must be completed and signed before being returned.

    The data subject has the right to file a complaint with a Supervisory Authority, namely the National Data Protection Commission, if they believe that the processing of their personal data does not comply with the GDPR, or if their rights are not upheld.

  • Data security

    The protection of privacy and personal data of its customers, visitors, employees, and collaborators is very important to S.H. Therefore, S.H. will do everything within its power to prevent the misuse of your data. Only authorized personnel will have access to your data.

    S.H. maintains personal data protection security levels in accordance with applicable legislation and has implemented all available technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access, and theft of data provided by the data subject via the website or in person.

    Despite S.H.'s efforts, it is important to note that the Internet may not be a secure communication channel. Information transmitted over the Internet may be intercepted by third parties. Therefore, S.H. cannot fully guarantee the security and authenticity of the information sent through this channel. By using this website and entering information, you expressly acknowledge that you do so of your own free will and assume the associated risk.

    Indeed, S.H. cannot guarantee the absence of errors or the accuracy of the included information and does not assume responsibility for damages caused directly or indirectly by the use of this website.

    It is also important to emphasize that when browsing the Internet, you should take additional security measures, such as ensuring that you use a computer and a browser that are up-to-date with properly configured security patches, with an active firewall, antivirus, and anti-spyware, and verifying the authenticity of the websites you visit, avoiding websites whose reputation you do not trust.

  • Use of the website

    The website may provide access to a variety of texts, graphics, drawings, codes, software, photographs, music, videos, sounds, databases, images, expressions, and information belonging to S.H. or third parties to which the data subject may have access.

    The access, navigation, and use of the website are the responsibility of the data subject. This responsibility extends to any registration that may be necessary to access content or services offered by the website.

    In this regard, we encourage you to inform S.H. of any fact that you become aware of and that you believe constitutes conduct contrary to the law or infringes the rights of any third party, using the tools provided on the website.

    The data subject is required to use the content and services offered through the website in a diligent, correct, and lawful manner, and, in a non-exhaustive manner, commits to refraining from:

    a) Using the content for purposes or effects contrary to the law, good faith, and public order;

    b) Causing damage to the physical and logical systems of the website owner, its suppliers, or third parties;

    c) Introducing or spreading computer viruses or any other physical or logical systems that could cause the aforementioned damage.

  • Automatic collection

    When using the website, S.H. automatically collects information related to your visit, including IP address, page views, interactions, session duration, device identification, age group, age, gender, interest categories, and location.
  • Rights of Silver Horse, SA

    The texts, images, graphics, sounds, animations, and videos, as well as their arrangement on the Site, are the exclusive property of S.H. and are protected by applicable copyright and industrial property laws. The content of the Site may not be copied, reproduced, or altered for commercial or other purposes or made available to third parties. Any use, by any means or form, of the content on the Site, or any intellectual property right of S.H., whether in whole or in part, requires prior written authorization from S.H. The data subject undertakes not to perform any act that could infringe S.H.'s intellectual property rights, particularly those of the creators of the Site and/or its licensees.

  • Recommendations

    The data subject should follow the following recommendations:
    a) Use passwords with a minimum length of 8 alphanumeric characters, with a mix of uppercase and lowercase letters.
    b) Most websites are not intended for minors. Activate parental controls to prevent and monitor minors' access to the Internet, and inform minors about security aspects.
    c) Keep antivirus software installed and up-to-date on your device to ensure that your device is free of malicious software, as well as spyware applications that could compromise your browsing and jeopardize the information stored on your device.
    d) Review and read the privacy and cookie policy made available by S.H. on the website.
  • Links to WEB pages

    In the event that the S.H. Website may contain links to third-party websites of companies and entities.
    S.H. is not responsible for how these companies handle the protection of privacy and personal data. Therefore, we recommend reading the privacy policy statements of those websites, which are not owned by S.H., regarding the use, processing, and protection of personal data.
    Please note that the conditions provided by those websites may not be the same as those offered by S.H.
  • Cookies

    "Cookies" are small software tags that are stored on your computer via the browser, retaining only information related to your preferences, and do not include your personal data.

    Cookies do not have any harmful effect on your processor and do not contain viruses. The cookies from our websites do not carry any information regarding your personal data. You can disable the use of cookies at any time in your browser settings. Generally, the cookies from our websites are only used for anonymous evaluation and statistics, and to improve customer orientation. By browsing this website without changing your browser's cookie settings, you expressly agree to the use of cookies by S.H.

  • Acceptance and consent

    The voluntary, specific, and informed provision of personal data by the respective data subject implies knowledge and acceptance of this Policy and constitutes express consent for its processing, in accordance with the defined rules.

  • Changes to the Privacy Policy

    The Privacy Policy of S.H. may be periodically changed and is available for consultation at its headquarters and on the website.

    We will not reduce the rights of data subjects, acquired under this Privacy Policy, without prior communication on the website by S.H., in a prominent manner, and always in full compliance with the law.

    Any changes to the privacy policy will be published on the website, and if the changes are significant, we will provide a more prominent notice.

    This Privacy Policy provides you with all the necessary information to decide whether or not to use this website. By using it and communicating electronically with us, you acknowledge and accept the privacy policy and authorize us to process your personal data as described in this document.